Primary focus on cultural change to optimise resources through empowerment
and evidence based decision making aligned to strategic outputs. Initially built an understanding of the primary outputs and overarching
strategic requirements of the site, then mapped them to the existing
structures, plans and resources. Developed a plan to match resource to
requirement and articulated the strategic requirement for additional investment in infrastructure. In
parallel, worked with the air station's senior leaders to understand failures in existing
behaviours, then developed interventions to change underpinning
beliefs to deliver
lasting changes to behaviours aligned to strategy. Finally designed two 3
week
exercises involving all 3000 employees, to cement cultural change, test data
driven decision making and prove viability for further investment.
